Welcome to the River Inn recruitment Page.
We hope the information contained on this page will help you if you are thinking of applying for a position at River Inn.
River Inn Lodge is multifaceted, with 52 guest rooms, Bavarian themed bar, conference/wedding/group room, bistro, sun deck, spa & situated right next to The Friday Flat ski area and at the bottom of the Gunbarrel Express chair lift. The only SKI IN/OUT hotel in Thredbo.
River Inn is looking for people with a fantastic attitude, a fun personality and the ability to work in a team. We need people who are full of animation and have a strong commitment to unsurpassed guest service. Sound like you?
If so you may be suitable to join our team at the River Inn – Thredbo for the coming winter season. Staff accommodation is provided to successful applicants. Some of the available job positions may overlap. If multiskilled work sounds unattractive to you please do not apply.
Qualifications, Training, Wages & Accommodation
All positions in the bistro & bar positions require the employee to hold both a New South Wales RSA. Having this certificate will also give you more job options within the hotel. Chef wages will be judged on level obtained during tuition, experience & performance.
A Food Handlers Certification is an advantage for all staff looking for work in the Bar & Bistro areas.
All of our positions require experience in a similar role, a professional outlook, an exceptional commitment to customer service & flexibility to work around a 24-hour operation. Multi talented/skilled individuals who are willing to commit 40 – 60 hrs per week should apply. In house training will be provided for various positions with in the hotel. Work hours are broken up into spit shifts. Split shifts will give you an opportunity to ski/snowboard in the morning or afternoon depending on what shift you are placed on.
Accommodation & 2 meals a day are provided to successful applicants. Wages are based on an hourly rate & are paid weekly.
Our terms and conditions of employment are in accordance with the MOTELS, ACCOMMODATION AND RESORTS (STATE) AWARD, Award Code: 550
Winter Positions Descriptions
These positions are permanent part-time positions from approx mid June through end of Sept – early October.
Front Office Receptionist & House keeping Supervisor
Previous experience with RMS, Excel & MYOB Premier would be advantageous.
Greeting Hotel guests on arrival. Check-in and check-out of guests in Hotel, taking telephone reservations and confirming bookings using the computer system. Previous Hotel Front Office and cash handling experience essential. The successful applicant will have good interpersonal skills with previous experience as a supervisor, be able to train, coach and counsel staff for house keeping and have an eye for detail. Previous experience in a similar environment desirable.
We serve breakfast, bistro lunch (up to 500 lunches), buffet style dinners plus fine dining for functions such as weddings; as one of our chefs you are expected to work in all aspects of our kitchen. Excellent interpersonal communication skills and a commitment to guest satisfaction imperative. Must be personable and willing to work with other chefs.
Quality sous chef familiar with fine dining & previous experience in a buffet style lunch/dinners is vital. Extensive experience in a hotel/restaurant kitchen environment essential.
Qualified Chefs – Appropriate chef qualifications & experience in a similar role, a professional outlook, an exceptional commitment to customer service & flexibility to work around a extended hours of operation.
Responsible for breakfast served buffet style as well as prep as instructed by head chef. Other duties include but are not limited to cooking of bistro lunches.
Bistro Service/Waiting and bar staff
Waiting and bar staff to assist in areas from fine dining to bistro service and/or bar. Keen, well presented, enthusiastic people with previous experience and references. NSW RSA certificate essential. Must be flexible and willing to work in other areas of the hotel if necessary.
Assisting in kitchen, cleaning, washing up and storing orders. Some heavy work involved. Health & safety awareness essential.
Some knowledge or experience of data entry is desirable. Warehouse work is pick & deliver internal orders, put stock away, maintain stock. Able to keep delivery areas clean & work unsupervised. Work is to receive items in bulk & place in correct store areas within River Inn Lodge premises. Some heavy lifting, up to 40 kgs. Help with re-stocking bars. Move frozen & refrigerated goods between refrigerators and freezer. Ensure standards are adhered to in relation to Code of Conduct, Hotel mission statement and Health and Safety regulations.
Our room attendants have the responsibility of attending to all aspects of cleaning hotel rooms & public areas to a 4 star level. As you will meet guests from time to time in corridors or rooms a friendly and courteous disposition and a neat and tidy appearance is required. Ideal candidates will be hard-working, motivated and physically fit. In addition you will also possess excellent communication and organisational skills. You need only apply if you can work as part of a team and are punctual and reliable. Experience an advantage but full training provided.
Clean and maintain Lodge public areas, restaurants and bars. Some heavy lifting required. Must be friendly, reliable and courteous. If you like working at night, this is the job for you.
Re-stock the guest service attendants’ floor closets with linen and room supplies
Look after linen once it reaches the laundry (on-site laundry)
Launder, Fold and Iron lined to set standards
Will also be involved with room attendants team in cleaning and servicing all aspect of the hotel so a team player attitude is essential.
Notes About Working at The River Inn
Most of our positions are based on permanent part time seasonal employment usually commencing sometime in June depending on snow and business. Our terms and conditions of employment are in accordance with the MOTELS, ACCOMMODATION AND RESORTS (STATE) AWARD, Award Code: 550.
Accommodation is available for the cost of $140 – $175 a week which often includes 2 meals a day and a bed in a share room. The rooms can be shared with up to 4 or 6 others, but mostly 4 share. Linen is supplied. Accommodation is conditional of employment with us ie. If you cease employment with us you also cease to be able to occupy the accommodation. More information will be given at interviews. You will be required to have your rent paid via pay deduction.
You can expect to work for about 3-4 months, this is once again subject to snow and business. Mostly you will work between a five and six day week with a mix of shifts. During peak season you may be asked to work 40 – 60hrs a week. You may be asked to work in other areas if necessary as we always work as a team here. You must be prepared to work hard – this may be a winter resort and everyone else is on holidays, but you are working and we expect a good day’s work for a good day’s pay. Skiing and boarding are encouraged as a healthy activity, but your first commitment will need to be to your job. We also ask that you commit for the entire season and that you have a mature and logical outlook on life.
It is your responsibility to ensure that you are adequately covered for hospital and ambulance insurance. If you injure yourself and you need ambulance transport the closest hospital is in Cooma, this will cost you over $800! We strongly recommend that you take out adequate medical and ambulance cover.
We also advise staff to have at least $1,000 saved, you should also have extra money to guard against a slow start to the season. If it dumps there is plenty of work for everyone, but if the snow is no good, we might not have as many hours to offer, so you need cash to fall back on. You will also need to consider costs such as a seasonal lift pass and national park pass for your car if applicable. Work is snow-dependent and there is no defined start or end date. During peak season there will be plenty of work available.
How to apply
If interested in any of these jobs please forward by mail to:
P.O. Box 83
Thredbo Village NSW 2625
or email email@example.com
Please include the following information: A photo, a full resume of your experience and training in hospitality (not exceeding 3 pages), your age , phone number and anything else useful eg. RSA certificate. THREE telephone referees – one personal, two professional. Please only send copies, and keep your originals. A recent photo is also requested though not essential.
If you have lined up other day time work on the ski fields and are wanting only evening work we may be able to offer you some waiting, bar or kitchen work.
Article – We have included extracts of an article which may help you when deciding whether or not this type of employment is for you.
By Amanda Vaughan
The Sydney Morning Herald
Packing up and heading to the slopes for the winter to work, ski and party requires some foresight. According to Max Isaacs, a six-year “veteran” of Thredbo, there’s an “amazing” lifestyle at the snow, but it’s important to plan ahead. “Some people don’t realise how much it costs to live up here and how hard it is to find accommodation during the ski season,” he says. “If it is your first season and you haven’t planned, you’ll blow money so easily. You won’t save a thing.”
Some of these positions may give you a chance of snapping up employment opportunities elsewhere in the World especially US, for example during Australia’s off-season. The major resorts, such as Thredbo and Perisher Blue, have reciprocal agreements with ski villages around the world. “The US has real trouble filling its front-line positions so it means our staff get the opportunity to earn US dollars and get more experience, which is great,” says Maureen Roberts, the personnel manager at Thredbo.
Hours range from 25 to 40 a week. “It is a real job,” says Roberts and often people can have unrealistic expectations of how much free time they will have to ski or snowboard. “People come down here to play, but if people are playing all the time … you couldn’t live in the Snowies if you don’t do at least 25 hours a week.” For those who do want to ski or snowboard all day, bar or restaurant work at night is ideal.