Terms & Conditions

Oz Snow is a division of Welby Pty Ltd: ABN 52 103 331 666, LTA 2TA5534.

BOOKINGS & PAYMENT: 50% of tariff is payable as a non-refundable deposit at the time of making a booking. This will confirm your booking as per the written confirmation provided by your consultant & indicates your acceptance of obligation for amounts payable by you for the booking. Balance is due not less than 60 days prior to arrival date (non-refundable). GST is included in tariff where applicable. Payment of deposit is your confirmation and acceptance of Booking Conditions. Please note that no changes to your reservation are permitted within 60 days of your arrival date.

RESERVATION INFORMATION: When making a reservation for a property or service, we advise you to receive written information about that property/service. Please ask your Oz Snow consultant for this information. Oz Snow reserves the right to charge an amendment fee for changes to bookings.

CANCELLATIONS & REFUNDS: Cancellations outside 60 days of your arrival date will incur a 20% Administration Fee less the 50% non refundable deposit. Cancellations within 60 days of your arrival date will incur a charge of 100% of the total booking.

TRAVEL INSURANCE: We strongly recommend that all travellers be insured to cover against cancellation, personal liability and theft of your personal belongings (including ski/snowboard equipment). Please ask your Oz Snow consultant for details. Please note that insurance must be paid in full and a completed form received by Oz Snow before a policy can be issued.

RESPONSIBILITY CLAUSE: When organising your reservation, Oz Snow is acting as a reservation agent. We always do our best to ensure all your requirements are met. The standards of accommodation and other services contained in the River Inn website are based on various factors; these are generally accepted as being indicative of a certain class or suitability for purpose of the accommodation/service. Descriptions herein of the accommodation houses and services are compiled from information provided by the properties/suppliers themselves. Oz Snow does not accept any liability of whatever nature for the acts, omissions, or default (whether negligent or otherwise) of those properties/suppliers providing services in connection with your reservation pursuant to a contract between them and yourselves and over whom we have no direct and exclusive control. Oz Snow, its respective servants, agents and employees shall not be liable for any death, injury, damage, loss, property (including baggage), additional expenses, accident, delay or irregularity, whether in property, person or otherwise resulting directly or indirectly from delay, changes in accommodation, breakdown in equipment or vehicles, weather, strike, sickness, theft, cancellation of or changes in itinerary, or other causes beyond their control. Likewise the above listed shall not be liable for any injury, damage, loss, additional expenses, accident, delay or irregularity, whether to property, person or otherwise arising in connection with any accommodation, vehicle, transport or other services. The right is also reserved by Oz Snow to alter the price, cancel or withdraw any property, component, service or tour. All fares are subject to change and acceptance of all documents confirms your agreement to these conditions.

QUOTES & RESERVATIONS are subject to availability and actual pricing at the time of booking. Any verbal quote is an estimate only of the price, which will be subject to a written advice on confirmation of the reservation.

LIFT TICKETS/SKI HIRE: Please note that all Lift Ticket & Ski Hire purchased through Oz Snow or affiliated with the River Inn Resort must be picked up at the Snowy Valley Resort in East Jindabyne during Ski Shop Opening Hours. Please ask your consultant for these opening hours.